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Discipline

that comes under

the umbrella of facility management.

Hard services 

usually relate to physical, structural services such as fire alarm systems, lifts and so on whereas soft services allude to cleaning, landscaping, security and suchlike human-sourced services.

RESIDENTIAL BUILDING MANAGEMENT
MANAGING AGENT
LEASEHOLDERS

A building manager will typically supervise a team of porters or concierge, cleaners, electrical and mechanical contractors and depending of the size of the development, a team of administrative staff.

An external property management company that will issue and chase up the service charges.

The owners of the apartments can be at the same time occupiers but in some cases they will be investors.

BUILDING

MANAGEMENT

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